Contact Us

We’d love to hear from you. If you’d like to get in touch, check out the details below and hit us up.

Please note, in time sensitive cases such as order cancelations or address corrections. Please state in the subject title either “Order cancellation” or “Address Correction”.

Europe: support@freetrain.com

Rest of the World: support@freetrain.com

Press / Media Enquiries: support@freetrain.com

Please note, this is not our returns address.
For returns, please contact our customer service teams.

Our FAQ's might have the answer - check FAQ's.